Privacy Policy

Hebei Anjie Environmental Protection Engineering Co., Ltd. (hereinafter referred to as "Hebei Anjie" or "we") respects your privacy and promises to protect your personal information. This privacy policy will inform you about how we handle your personal data and inform you about your privacy rights and how the law protects you.

 

1、 Collection of Personal Information

For customers who use Anjie Company's products and services, we may collect the following types of information:

1. The information you voluntarily provided

Personal contact information. When you contact us, provide us with opinions, suggestions or inquiries, participate in our online and offline activities, subscribe to marketing materials, etc., you can leave your contact information, including your name, company name, email, phone number, etc. You are not required to provide us with personal information, but in some cases, if you choose not to provide it, we may not be able to provide you with relevant products or services, nor respond to your needs or solve the problems you encounter.

 

2. The information we obtain when you use the relevant services

Cookies。 The website uses cookies or similar technologies that collect information about your use of the service, such as the applications used, the websites visited, and how you interact with the content provided through the service. Please refer to the Cookies section of this privacy policy for more details.

 

2、 Use of personal information

We strictly abide by applicable laws, regulations, and other normative documents, and only use your personal information for specific and legal purposes with your consent. These purposes cover but are not limited to the following aspects:
Function implementation: To achieve complete product and service functions, such as software activation applications, necessary information usage is carried out.

Personalized experience: Committed to creating a personalized user experience for you, such as accurately recommending products, services, and activities that meet your needs.

Security and after-sales service: To prevent loss or fraudulent behavior, as well as to provide after-sales service, identity recognition and verification are carried out.

Appeal response: Collect relevant information to better respond to your appeals and feedback.

Order processing: Properly handle your order information to ensure that our products and services are delivered to you accurately and without error.

Communication and interaction: Whether you contact us proactively or with your consent, we communicate with you and send you product and service information that may be of interest, including push sales advertisements, news, invitations to participate in our events or surveys.

Performance optimization: To improve device performance and enhance your user experience, perform performance analysis and upgrade work on device hardware or software.

Operations and Market Analysis: Utilizing information for statistical analysis of business operations and market behavior to continuously improve our operational models and marketing strategies.

 

3、 Information protection measures

We will take reasonable security measures to protect the security of our customers' personal information, including technical, physical, and management protection measures to prevent unauthorized access, use, disclosure, or damage.

 
In terms of technology, we use advanced encryption technology to encrypt, store, and transmit customers' personal information, ensuring the confidentiality and integrity of the information during transmission and storage. At the same time, we constantly update and upgrade our security protection systems, such as firewalls, intrusion detection systems, etc., to resist external network attacks.

2. In terms of physics, we strictly manage the physical security of servers and devices that store customer information. The server is placed in a secure data center environment, equipped with access control systems, surveillance cameras, and fire-fighting equipment to ensure that only authorized personnel can enter the data center. At the same time, we regularly maintain and inspect the equipment to ensure its normal operation and secure storage of information.

In terms of management, we have established a comprehensive information security management system, clarifying the responsibilities and authorities of each department and personnel in terms of information security. We provide strict information security training to our employees to enhance their awareness and skills in information security. At the same time, we regularly conduct internal audits and risk assessments to promptly identify and address information security issues.

 
4、 Protection of Privacy Rights

1. Customer Rights

Customers have the following rights when using Anjie Company's products and services:

Access and correction of personal information: Customers have the right to access their personal information and request correction when they discover errors in the information. For example, if a customer finds that their contact information is filled in incorrectly, they can request correction from Anjie Company.

Delete personal information: Customers can request the deletion of their personal information in specific circumstances. For example, when customers no longer use Anjie Company's products and services, or believe that personal information is no longer necessary to be retained, they can apply for the deletion of personal information.

Complaints and feedback: If customers have any dissatisfaction with the implementation of Anjie Company's privacy policy, they can file a complaint or provide feedback. The company will promptly handle and provide satisfactory responses to customers.

 

2. Processing flow

Anjie will strictly comply with the requirements of relevant laws and regulations and promptly handle customer rights requests. When customers request access, correction, or deletion of personal information, the company will review and process it within the specified time. If the request is reasonable, the company will take corresponding measures to ensure that the customer's rights are protected.

For complaints, the company will establish a dedicated complaint handling mechanism. Customers can file complaints through various channels, such as customer service hotline, email, etc. The company will investigate complaints promptly, communicate with customers, take corresponding measures to solve their problems, and provide feedback on the handling results to customers.

 
5、 Third party links

Our website may contain links to other websites. These third-party websites have their own privacy policies, and we are not responsible for their content and security. When accessing third-party websites, customers should remain vigilant and understand the provisions in their privacy policies regarding information collection, use, sharing, and protection. If you have any questions or concerns about the privacy policy of third-party websites, it is recommended to visit with caution or choose not to visit.

 
6、 How do we use cookies

Cookie is a small text file placed by the website server on the client (your computer, mobile phone, or other smart terminal) when you browse web pages, which can be used to improve your user experience.

 
This website may use cookies placed by us or third parties providing specific services to collect and store your online preference information in order to provide you with a good experience and allow us to improve our products or services. These third-party cookies and similar technologies that collect and use this information are not subject to this policy, but are subject to the privacy policies of the relevant users. We are not responsible for third-party cookies and similar technologies.

 

You can clear cookies and withdraw your consent to these cookies at any time through your browser settings.

 
7、 Cross border transmission of personal information

In the process of global business operations, cross-border transmission of personal information may be involved. We only conduct cross-border transfer of personal information in the following situations: when you use certain specific international business services or functions provided by us, and the provision of such services or functions involves sharing your necessary personal information with affiliated companies, partners, or third-party service providers located overseas. Before cross-border transmission, we will strictly follow relevant laws and regulations to conduct a comprehensive security assessment and review of the recipient, ensuring that they have the same level of data protection and security capabilities as us.

 
For the types of personal information transmitted, we will clearly define and limit them to the scope necessary to achieve specific business purposes, such as your basic registration information (name, email, contact phone number, etc.), transaction information generated during the use of our products or services, and technical support related information. During the transmission process, we use industry standard encryption techniques (such as SSL encryption protocol, etc.) to encrypt the data, ensuring the confidentiality and integrity of the data in the transmission link, and preventing information from being stolen or tampered with.

 
You have the right to know about the cross-border transmission of our personal information, including the recipient's information, the type and purpose of the transmitted data, etc. If you have any doubts or objections about our cross-border transmission behavior, you can contact us at any time through the customer service channels we provide. We will actively respond and provide necessary explanations and assistance to ensure that your right to know and control over the cross-border transmission of personal information can be effectively exercised.

 
8、 Privacy of minors

Anjie Company attaches great importance to the protection of personal information of minors, and we will protect the personal information of minors in accordance with relevant national laws and regulations.

If you are a minor under the age of 18, you should obtain the consent of your parents or legal guardian before using our services or products. We will only use or disclose personal information collected from children when permitted by law, with the explicit consent of parents or legal guardians, or when necessary to protect the child. And when you, parents or other guardians request us to correct or delete the personal information of minors, we will take timely measures to correct or delete it, except as otherwise provided by laws and administrative regulations.

 
9、 Changes to Privacy Policy

We may modify this privacy policy from time to time. Customers are advised to carefully read the latest version of our privacy policy before continuing to use our services. If customers do not agree with the new privacy policy, they can choose to stop using our services and contact us in the manner we provide to process their personal information.

 
Major changes may include but are not limited to the following: significant changes in laws and regulations require us to adjust our privacy policy; Our business model has undergone significant adjustments, resulting in changes in the collection, use, or sharing of personal information; We introduce new technologies or services that may have an impact on the processing of personal information.

 

10、 Contact Us

If customers have any questions or concerns about our privacy policy or personal information processing, please contact us through the contact information provided on our website. Our contact information includes but is not limited to the following:

1. Customer Service Hotline: Customers can call our customer service hotline to communicate with professional customer service personnel, raise questions and concerns.

2. Email: Customers can send an email to our designated email address, detailing their questions or concerns.

3. Online customer service: Through the online customer service function on our website, customers can communicate with customer service personnel in real time and receive timely answers.

 
We attach great importance to customer feedback and opinions, take every question and concern seriously, and provide a response and handling within the specified time. We are committed to providing high-quality services to our customers, protecting their privacy and personal information security.